Payment Policy

SUIARA Payment Policy

Welcome to SUIARA. This Payment Policy explains how your purchases are processed and outlines the security measures we take to protect your payment information. By placing an order with us, you agree to the terms outlined below.

1. When Is Payment Collected?

Payment is required at the time of checkout.

Before you complete your order, you will be shown a clear breakdown of the total amount due, including:

• Product price(s)
• Shipping and delivery charges
• Applicable taxes and fees

To finalize your purchase, you must:

1. Provide your billing details
2. Select your preferred payment method
3. Review and confirm your order

Your order will not be processed or fulfilled until payment has been successfully authorized.

2. Accepted Payment Methods

At SUIARA, we currently accept the following payment methods:

Important: All payments must be authorized and successfully processed before an order is confirmed. We reserve the right to decline any payment that cannot be verified or authorized.

3. Transaction Security

Your security is our priority.

We implement industry-standard security measures to protect your payment information:

• Secure Encryption: All transactions are processed through a secure connection using 128-bit SSL encryption or an equivalent secure protocol.
• No Storage of Full Card Details: We do not store your full credit or debit card details after your order has been confirmed.
• Direct Transmission: Payment information is transmitted directly and securely to our authorized banking and payment providers.

Additional Verification: For certain transactions, we may require additional verification to ensure payment security and prevent fraud. This may include:

• Billing address confirmation
• Identity verification
• Additional contact details

🛡️ Your Trust Matters: We are committed to protecting your personal and financial information. Your payment data is handled with the highest level of security and care.

4. Order Confirmation and Processing

• Successful Payment: Once your payment has been successfully authorized, you will receive a confirmation email detailing your order.

Failed or Unverified Payment: If payment authorization fails or if the information provided cannot be verified, we reserve the right to:

• Contact you for additional details before processing your order
• Request an alternative payment method
• Decline the order if verification cannot be completed

Please ensure that your billing information matches the details associated with your selected payment method to avoid delays.

5. Billing Information

You agree to provide accurate, current, and complete billing information when placing an order. This includes:

• Full name as it appears on your payment method
• Correct billing address
• Valid payment method details

Important: If we suspect fraudulent activity or if your billing information cannot be verified, we reserve the right to cancel your order and notify you accordingly.

6. Currency & Pricing

• All prices are listed in US Dollars (USD) unless otherwise stated.
• Prices are subject to change without prior notice. However, the price displayed at the time of checkout is the price you will pay.
• We reserve the right to correct any pricing errors that may occur. If a pricing error is discovered, we will contact you to confirm your order at the corrected price or cancel it.

7. Taxes & Duties

• Applicable taxes will be calculated and displayed at checkout based on your shipping address.
• For international orders, you may be responsible for any customs duties, import taxes, or fees imposed by your country's customs authority.

8. Fraud Prevention

To protect our customers and prevent fraud, SUIARA:

• Monitors all transactions for suspicious activity
• May request additional verification for high-value or high-risk orders
• Reserves the right to cancel or hold orders that appear fraudulent or do not pass security checks

If we suspect fraudulent activity, we will contact you via email or phone to verify your identity.

9. Payment Disputes & Chargebacks

If you have any issues with your payment or order, please contact us first before initiating a chargeback or dispute:

Email: support@suiara.com

We are committed to resolving any payment-related issues promptly and fairly.

10. Customer Support

If you have any questions about payment, billing, or security, our support team is here to help:

Address: 199 E Pine Forest Rd, Mount Olive, NC 28365, United States

Phone: +1 984-378-9804

Email: support@suiara.com

Our support team is available to answer your questions and provide assistance whenever you need it.